What A3 can Do for you?

Services that adapt to what you need.

Our Brand of Services

At A3, we do a stringent hiring process to ensure that we only hire the best talents to work with our clients.

Furthermore, agents are given extra training in sales negotiation and customer service.

Our team works on different time zones so you are assured that someone from our team can readily answer your inquiries. We have a well-trained and responsive Customer Success Team team whose communication lines are always open. You can be assured that someone is always present to attend to your queries.

They are screened:

  • Excellent English skills
  •  Sales, Administrative and Customer Service Skills
  •  College level education
  •  Relevant work experience in the BPO industry

Virtual Assistance Services

Telemarketing is an integral part of any business that aims to continuously scale. Businesses employ telemarketing strategies in order to increase sales, generate leads, contact customers and provide direct customer support.

We have a team of skilled, professional, and English language proficient agents who can provide you with your call center requirements be that on telesales, customer service or technical support. Whether you need a team or an individual for a ramp up campaign or long term campaign, we got you covered. 

  • Telemarketing
  • Telesales
  • Customer Service
  • Technical Support

Telemarketing Services

With many companies embracing remote work nowadays, hiring a virtual assistant to perform vital tasks within your business can be a wise choice both cost-wise and talent-wise.

With A3, you have access to a vast pool of Virtual Assistants that can perform a wide range of tasks for you, remotely and at a fraction of the cost of having an onshore or in-house employee. We can provide you with a dedicated VA for a full-time position or only for your specified required hours.

  • Real Estate VA
  • Administrative Support
  • Data Entry/Research
  • Multimedia and Design

Information Technology Specialist

An IT person almost always works extensively with technology, but they may also need to interact with others frequently. Whether it’s with colleagues or customers, diagnosing and solving a problem isn’t always a solitary process.
The term “IT professional” is often used interchangeably in place of specific job titles, because the actual qualifications and responsibilities vary. What an information technology specialist actually does depends on their field and industry.
Here are some specializations to help you think about your own focus:
  • Network: providing server support and maintaining communication systems.
  • Administration: maintaining office systems and archives.
  • Support: troubleshooting for employees or customers.
  • Mobile: Development of mobile-responsive websites.
  • Development: building infrastructure and programming.
  • Online: developing and maintaining web resources.
  • Research: providing quality assurance and new tech.
Now that you have a better idea of which area you may lean toward, let’s look at how you can get started.

What happens Next

With us, hiring one or multiple Agents/VAs will entail the same brand of quality management service.

Aside from an agent/VA, we will provide you with an Account Manager and a Team Leader who will help bring your business to the next level.

An Account Manager will be your direct point of contact and will make sure that you are well taken care of as our valued client.

A Team Leader’s job will revolve around managing your VAs or agents, coaching them, and making sure that they are performing well.

Relax we got you